Everything you need to know

Most restaurants are up and running within 2-3 days. Our onboarding team guides you through setup, menu migration, staff training, and integration with existing systems. For larger restaurants, multi-location setup may take 1-2 weeks.

No. Our pricing is transparent with no setup, integration, or hidden fees. You only pay the monthly subscription price. Payment processing fees (if using our integrated payment system) are clearly disclosed upfront.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle. We prorate fees if you upgrade mid-cycle.

Yes. Our modern KDS is available on Professional and Enterprise plans. It features real-time order alerts, station management, prep time tracking, and integration with your delivery partners for seamless workflow.

Multi-location management is available on the Enterprise plan. You can manage unlimited locations from a single dashboard, with centralized reporting and location-specific customizations.

Starter plan includes email support during business hours. Professional includes 24/7 priority support via phone, chat, and email. Enterprise includes a dedicated account manager and custom training programs.

We use industry-standard encryption (TLS 1.3), SOC 2 compliance, regular security audits, and automated backups. All data is stored on AWS with multi-region redundancy.

OrderEasy works on any device with a modern web browser (Chrome, Firefox, Safari, Edge). We also offer native apps for iPad, Android tablets, and smartphones for specific features like KDS and staff management.

Yes! All plans include a 14-day free trial with full feature access. No credit card required to start. After the trial, choose to subscribe or we can discuss custom plans for enterprise clients.